{"id":3157,"date":"2024-02-23T08:51:54","date_gmt":"2024-02-23T08:51:54","guid":{"rendered":"https:\/\/itdirectorate.aamusted.edu.gh\/?page_id=3157"},"modified":"2024-07-23T17:02:17","modified_gmt":"2024-07-23T17:02:17","slug":"google-workspace","status":"publish","type":"page","link":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/google-workspace\/","title":{"rendered":"Google Workspace"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3157\" class=\"elementor elementor-3157\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e36dd0 e-flex e-con-boxed e-con e-parent\" data-id=\"0e36dd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8448f8d elementor-widget elementor-widget-heading\" data-id=\"8448f8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Google Workspace<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c5ebd6 elementor-widget elementor-widget-heading\" data-id=\"0c5ebd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Use Google tools to  share files and collaborate<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d97732e e-flex e-con-boxed e-con e-parent\" data-id=\"d97732e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a85447e e-con-full e-flex e-con e-child\" data-id=\"a85447e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6546f42 elementor-widget elementor-widget-heading\" data-id=\"6546f42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">About Google Workspace<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3293c5f e-flex e-con-boxed e-con e-child\" data-id=\"3293c5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b514c7c elementor-widget elementor-widget-text-editor\" data-id=\"b514c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In February 2021,&nbsp;<a href=\"https:\/\/www.blog.google\/outreach-initiatives\/education\/google-workspace-for-education\/\">Google announced<\/a>&nbsp;it would be phasing out the unlimited and free storage allocation previously available to schools and universities that use Google Drive. Instead, it will offer a base amount of storage for a fixed fee and a charge for additional storage. An initiative is underway to support the university&#8217;s transformation to a new Google service.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50db0a2 e-flex e-con-boxed e-con e-child\" data-id=\"50db0a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f892abc elementor-widget elementor-widget-text-editor\" data-id=\"f892abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><section id=\"section--overview\" class=\"field-service-overview\"><p>Google Workspace (formerly known as &#8220;G Suite&#8221;)\u00a0is a brand of cloud computing, productivity and collaboration tools, software and products developed by Google. University IT makes these tools available for use at the university.\u00a0 \u00a0 \u00a0 \u00a0<\/p><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d54e409 elementor-widget elementor-widget-text-editor\" data-id=\"d54e409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 class=\"h2 m-t-none m-b-sm font-thin ng-binding\">Getting started with Gmail<\/h4><div><div style=\"color: #000000; font-size: 14px;\"><p style=\"margin-bottom: 10px;\">Gmail provides email, calendaring, and integration with Google Drive as part of Google Workspace.<\/p><p style=\"margin-bottom: 10px;\">Below you will find a list of knowledge articles by topic, so you may learn more about this service. If you\u2019re a new user, please jump to the\u00a0<a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Getting started\">Getting started<\/a>\u00a0section below.<\/p><p style=\"margin-bottom: 10px;\">Google Workspace is available to all faculty, staff, and researchers in FAS, DCE and SEAS; students in Harvard College, GSAS and HLS. Users in Central Administration, GSE, HBS, HDS, HKS, HMS (Quad), and HSPH require local approval for account requests.<\/p><\/div><div style=\"color: #000000; font-size: 14px;\"><h2 style=\"line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 23px;\"><span xml:lang=\"EN-US\" data-contrast=\"auto\"><a id=\"getting\" style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\"><\/a>Getting started<\/span><\/h2><div><ol style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Request or activate your Google Workspace and email account\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/google-workspace\/activate-google-workspace\/\">Request or activate your Google Workspace and email account<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Sign in to your Google Workspace account\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/sign-up-into-google-workspace\/\">Sign in to your Google Workspace account<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Create and send an email\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/sign-in-to-your-google-workspace-account\/\">Create and send an email<\/a><\/li><\/ol><\/div><\/div><div style=\"color: #000000; font-size: 14px;\"><h2 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 23px;\"><span xml:lang=\"EN-US\" data-contrast=\"auto\">Using Gmail<\/span><\/h2><h3 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 20px;\"><span xml:lang=\"EN-US\" data-contrast=\"auto\">Configuring your Gmail account<\/span><\/h3><div><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Add or remove inbox categories &amp; tabs in Gmail\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/add-or-remove-inbox-categories-tabs-in-gmail\/\">Add or remove inbox categories &amp; tabs in Gmail<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/add-a-send-as-address-to-your-gmail-account\/\"> Add a send-as address to your Gmail account <\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Change email notifications\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/change-email-notifications\/\">Change email notifications<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Add a Gmail account to Outlook\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/add-a-gmail-account-to-outlook\/\">Add a Gmail account to Outlook<\/a><\/li><\/ul><h3 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 20px;\">Sending and receiving emails<\/h3><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Send and open confidential emails\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/send-and-open-confidential-emails\/\" target=\"_self\">Send and open confidential emails<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Open encrypted emails sent via O365 Message Encryption for Gmail and external recipients\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/open-encrypted-emails-sent-via-o365-message-encryption-for-gmail-and-external-recipients\/\">Open encrypted emails sent via O365 Message Encryption for Gmail and external recipients<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Use Smart Reply\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/use-smart-reply\/\" target=\"_self\">Use Smart Reply<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Mark or unmark Spam in Gmail\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/elementor-page-3497\/\" target=\"_self\">Mark or unmark Spam in Gmail<\/a><\/li><\/ul><h3 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 20px;\">Managing recipients<\/h3><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Edit or delete contacts\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/edit-or-delete-contacts\/\" target=\"_self\">Edit or delete contacts<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Change who\u2019s saved and suggested as contacts\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/change-whos-saved-and-suggested-as-contacts\/\" target=\"_self\">Change who\u2019s saved and suggested as contacts<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Request a Google Group\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/request-a-google-group\/\">Request a Google Group<\/a><\/li><\/ul><\/div><\/div><div style=\"color: #000000; font-size: 14px;\"><h3 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 20px;\"><span xml:lang=\"EN-US\" data-contrast=\"auto\">Managing your<\/span><span xml:lang=\"EN-US\" data-contrast=\"auto\">\u00a0<\/span><span xml:lang=\"EN-US\" data-contrast=\"auto\">Google Workspace account\u00a0<\/span><\/h3><\/div><div style=\"color: #000000; font-size: 14px;\"><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Transfer your files to another Google account\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/transfer-your-files-to-another-google-account\/\" target=\"_self\">Transfer your files to another Google account<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Download your Google data\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/download-your-google-data\/\" target=\"_self\">Download your Google data<\/a><\/li><\/ul><\/div><div style=\"color: #000000; font-size: 14px;\"><div><h2 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 23px;\">Troubleshooting<\/h2><\/div><div><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Unable to send a spam email to ictservices@aamusted.edu\">Unable to send a spam email to itdirectorate@aamusted.edu.gh<\/a><\/li><li><a style=\"color: #8c1515; font-weight: bold; cursor: pointer !important;\" title=\"Google support pages\" href=\"https:\/\/support.google.com\/\" target=\"_blank\" rel=\"noopener\">Google support pages<\/a><\/li><\/ul><\/div><\/div><div style=\"color: #000000; font-size: 14px;\"><h2 style=\"font-family: inherit; line-height: 1.1; margin-top: 20px; margin-bottom: 10px; font-size: 23px;\">Get help<\/h2><ul style=\"margin-bottom: 10px; list-style-position: inside;\"><li><strong>Chat<\/strong>:\u202fUse the chat icon at the bottom right to have a live chat with IT directorate&#8217;s staff<\/li><li><strong>Call<\/strong>:\u202f+233506443916 \/ +233541725002<\/li><\/ul><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35bf216 e-con-full e-flex e-con e-child\" data-id=\"35bf216\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-618941c elementor-widget elementor-widget-heading\" data-id=\"618941c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Useful Links<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7165cc4 e-flex e-con-boxed e-con e-child\" data-id=\"7165cc4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c84135d elementor-widget elementor-widget-heading\" data-id=\"c84135d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Google Workspace<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-907de50 elementor-widget elementor-widget-text-editor\" data-id=\"907de50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/docs.google.com\/document\/u\/0\/\">Google docs<\/a><\/li><li><a href=\"https:\/\/accounts.google.com\/ServiceLogin?hl=en&amp;service=writely\">Google drive<\/a><\/li><li><a href=\"https:\/\/support.google.com\/a\/users\/answer\/9310249?hl=en\">Google Shared drive<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262ef77 e-flex e-con-boxed e-con e-child\" data-id=\"262ef77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30f8548 elementor-widget elementor-widget-heading\" data-id=\"30f8548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Google Collaboration<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e86a91f elementor-widget elementor-widget-text-editor\" data-id=\"e86a91f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/support.google.com\/groups\/answer\/46601?hl=en\">Google groups<\/a><\/li><li><a href=\"https:\/\/support.google.com\/a\/users\/answer\/9310491?hl=en\">Google sites<\/a><\/li><li><a href=\"https:\/\/mail.google.com\/chat\/u\/0\/#chat\/home\">Google chat<\/a><\/li><li><a href=\"https:\/\/support.google.com\/groups\/answer\/2464926?hl=en\">Google groups mailing list<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Google Workspace Use Google tools to share files and collaborate About Google Workspace In February 2021,&nbsp;Google announced&nbsp;it would be phasing out the unlimited and free storage allocation previously available to schools and universities that use Google Drive. Instead, it will offer a base amount of storage for a fixed fee and a charge for additional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":995,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3157","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/pages\/3157"}],"collection":[{"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/comments?post=3157"}],"version-history":[{"count":193,"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/pages\/3157\/revisions"}],"predecessor-version":[{"id":4532,"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/pages\/3157\/revisions\/4532"}],"up":[{"embeddable":true,"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/pages\/995"}],"wp:attachment":[{"href":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/wp-json\/wp\/v2\/media?parent=3157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}