{"id":995,"date":"2023-11-22T14:11:59","date_gmt":"2023-11-22T14:11:59","guid":{"rendered":"http:\/\/itdirectorate.aamusted.edu.gh\/?page_id=995"},"modified":"2024-07-23T16:38:21","modified_gmt":"2024-07-23T16:38:21","slug":"find-answers","status":"publish","type":"page","link":"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/","title":{"rendered":"Find answers"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"995\" class=\"elementor elementor-995\">\n\t\t\t\t<div class=\"elementor-element elementor-element-690f0f5 e-flex e-con-boxed e-con e-parent\" data-id=\"690f0f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0a6c4 elementor-widget elementor-widget-heading\" data-id=\"7b0a6c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Information Technology<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e06b26d elementor-widget elementor-widget-text-editor\" data-id=\"e06b26d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Find the answers you are looking for<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fcc3a6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"7fcc3a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"asl_w_container asl_w_container_1\" data-id=\"1\" 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!important;\"\n\tid=\"asl_init_id_1\"\n\tdata-asl-id=\"1\"\n\tdata-asl-instance=\"1\"\n\tdata-settings=\"{&quot;homeurl&quot;:&quot;https:\\\/\\\/itdirectorate.aamusted.edu.gh\\\/&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;itemscount&quot;:4,&quot;charcount&quot;:0,&quot;highlight&quot;:false,&quot;highlightWholewords&quot;:true,&quot;singleHighlight&quot;:false,&quot;scrollToResults&quot;:{&quot;enabled&quot;:false,&quot;offset&quot;:0},&quot;resultareaclickable&quot;:1,&quot;autocomplete&quot;:{&quot;enabled&quot;:true,&quot;lang&quot;:&quot;en&quot;,&quot;trigger_charcount&quot;:0},&quot;mobile&quot;:{&quot;menu_selector&quot;:&quot;#menu-toggle&quot;},&quot;trigger&quot;:{&quot;click&quot;:&quot;results_page&quot;,&quot;click_location&quot;:&quot;same&quot;,&quot;update_href&quot;:false,&quot;return&quot;:&quot;results_page&quot;,&quot;return_location&quot;:&quot;same&quot;,&quot;facet&quot;:true,&quot;type&quot;:true,&quot;redirect_url&quot;:&quot;?s={phrase}&quot;,&quot;delay&quot;:300},&quot;animations&quot;:{&quot;pc&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;},&quot;mob&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;}},&quot;autop&quot;:{&quot;state&quot;:true,&quot;phrase&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;},&quot;resPage&quot;:{&quot;useAjax&quot;:false,&quot;selector&quot;:&quot;#main&quot;,&quot;trigger_type&quot;:true,&quot;trigger_facet&quot;:true,&quot;trigger_magnifier&quot;:false,&quot;trigger_return&quot;:false},&quot;resultsSnapTo&quot;:&quot;left&quot;,&quot;results&quot;:{&quot;width&quot;:&quot;auto&quot;,&quot;width_tablet&quot;:&quot;auto&quot;,&quot;width_phone&quot;:&quot;auto&quot;},&quot;settingsimagepos&quot;:&quot;right&quot;,&quot;closeOnDocClick&quot;:true,&quot;overridewpdefault&quot;:true,&quot;override_method&quot;:&quot;get&quot;}\"><\/div>\n\t<div id=\"asl_hidden_data\">\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"aslblur\">\n\t\t\t\t<feGaussianBlur in=\"SourceGraphic\" stdDeviation=\"4\"\/>\n\t\t\t<\/filter>\n\t\t<\/svg>\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"no_aslblur\"><\/filter>\n\t\t<\/svg>\n\t<\/div>\n\t<\/div>\n\n\t<div id='ajaxsearchliteres1'\n\tclass='vertical wpdreams_asl_results asl_w asl_r asl_r_1 asl_r_1_1'>\n\n\t\n\t<div class=\"results\">\n\n\t\t\n\t\t<div class=\"resdrg\">\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n\t\n\t\n<\/div>\n\n\t<div id='__original__ajaxsearchlitesettings1'\n\t\tdata-id=\"1\"\n\t\tclass=\"searchsettings wpdreams_asl_settings asl_w asl_s asl_s_1\">\n\t\t<form name='options'\n\t\taria-label=\"Search settings form\"\n\t\tautocomplete = 'off'>\n\n\t\n\t\n\t<input type=\"hidden\" name=\"filters_changed\" style=\"display:none;\" value=\"0\">\n\t<input type=\"hidden\" name=\"filters_initial\" style=\"display:none;\" value=\"1\">\n\n\t<div class=\"asl_option_inner hiddend\">\n\t\t<input type='hidden' name='qtranslate_lang' id='qtranslate_lang'\n\t\t\t\tvalue='0'\/>\n\t<\/div>\n\n\t\n\t\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Generic selectors<\/legend>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"exact\"\n\t\t\t\t\t\taria-label=\"Exact matches only\"\n\t\t\t\t\t\tname=\"asl_gen[]\" \/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tExact matches only\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"title\"\n\t\t\t\t\t\taria-label=\"Search in title\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in title\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"content\"\n\t\t\t\t\t\taria-label=\"Search in content\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in content\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type=\"checkbox\" value=\"excerpt\"\n\t\t\t\t\taria-label=\"Search in excerpt\"\n\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Post Type Selectors<\/legend>\n\t\t\t\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t\t<input type=\"checkbox\" value=\"page\"\n\t\t\t\t\t\t\taria-label=\"page\"\n\t\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"asl_option_label\">\n\t\t\t\t\tpage\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t<\/form>\n\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a72acd e-flex e-con-boxed e-con e-parent\" data-id=\"7a72acd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2f906 elementor-widget elementor-widget-heading\" data-id=\"eb2f906\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Knowledge Base<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac8d1ae elementor-widget elementor-widget-text-editor\" data-id=\"ac8d1ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>NEED AN ANSWER FAST? CHECK OUT OUR LATEST ARTICLES<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0470a9 e-flex e-con-boxed e-con e-parent\" data-id=\"c0470a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b48348e e-con-full e-flex e-con e-child\" data-id=\"b48348e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db52e93 elementor-widget elementor-widget-heading\" data-id=\"db52e93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Student Support <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb86845 elementor-widget elementor-widget-text-editor\" data-id=\"eb86845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"\"><li class=\"ng-scope\"><span class=\"text-primary ng-binding\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-log-in-to-asp-dashboard\/\">How to log into the ASP Dashboard<\/a> <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.youtube.com\/watch?v=4xrsGwQABd8\">[Watch Video Tutorial]<\/a><\/span><\/span><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-reset-password\/\">How to reset password<\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-access-zimbra-mail\/\">How to access Zimbra mail<\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-access-academic-portal\/\">How to access academic portal<\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/a-quick-guide-for-student-lms\/\">A quick guide for Student Lms<\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-files-uploaded-by-instructor\/\">Find files uploaded by instructor<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-491d866 e-con-full e-flex e-con e-child\" data-id=\"491d866\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3df4e05 elementor-widget elementor-widget-heading\" data-id=\"3df4e05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Administrative Support<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c63b9 elementor-widget elementor-widget-text-editor\" data-id=\"b8c63b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/google-workspace\/\">How to setup Google Workspace<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/google-workspace\/activate-google-workspace\/\">Activate google workspace and em<\/a>ail<\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/signing-into-aamusted-gmail-account\/\">Signing into Aamusted gmail account<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/a-quick-guide-for-lms-instructors\/\">A quick guide for LMS Instructors<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-220629e e-con-full e-flex e-con e-child\" data-id=\"220629e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-809c02f elementor-widget elementor-widget-heading\" data-id=\"809c02f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Audio and Video Conferencing<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24e37f0 elementor-widget elementor-widget-text-editor\" data-id=\"24e37f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"\"><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/getting-started-with-zoom\/\"><span class=\"text-primary ng-binding\">How get started with zoom?<\/span><\/a><\/li><li class=\"ng-scope\"><a style=\"font-style: inherit; font-weight: inherit; text-align: var(--text-align); background-color: #ffffff;\" href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/getting-started-with-teams\/\"><span class=\"text-primary ng-binding\">How to get started with Team?<\/span><\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/set-up-dspace\/\">How to use DSPACE<\/a><\/li><li class=\"ng-scope\"><span class=\"text-primary ng-binding\">How do I join a WebEx meeting from a video conferencing system?<\/span><\/li><li class=\"ng-scope\"><span class=\"text-primary ng-binding\">Navigating Inside a WebEx Meeting: Quick Start Tab and Meeting Info Tab<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f0977a e-con-full e-flex e-con e-child\" data-id=\"1f0977a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57d1e8f elementor-widget elementor-widget-heading\" data-id=\"57d1e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Accounts &amp; Authentication<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab30bdc elementor-widget elementor-widget-text-editor\" data-id=\"ab30bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"\"><li class=\"ng-scope\">\u00a0<a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/getting-started-with-aamusted-accounts\/\"><span class=\"text-primary ng-binding\">Getting started with Aamusted Accounts.<\/span><\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/elementor-page-3098\/\">Use office 365 email for two-step verification for mail in Mac Os<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/password\/\">How to setup password<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-reset-password\/\">How to reset account password<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0291123 e-con-full e-flex e-con e-child\" data-id=\"0291123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51a41c2 elementor-widget elementor-widget-heading\" data-id=\"51a41c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Wired &amp; Wireless Network <\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-258f0ce elementor-widget elementor-widget-text-editor\" data-id=\"258f0ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"\"><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/connect-to-a-network\/\">\u00a0Connect to Aamusted network<\/a><\/li><li class=\"ng-scope\"><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/elementor-page-3098\/\">Use office 365 email for two-step verification for mail in Mac Os<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/password\/\">How to setup password<\/a><\/li><li><a href=\"https:\/\/itdirectorate.aamusted.edu.gh\/index.php\/find-answers\/how-to-reset-password\/\">How to reset account password<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac2dc4f e-flex e-con-boxed e-con e-parent\" data-id=\"ac2dc4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcd9c9d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"dcd9c9d\" data-element_type=\"widget\" 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